This competition is a part of the #MLOlympiad - a set of associated Kaggle Community Competitions hosted by ML GDEs or TFUGs, sponsored by Google Developers.

In this competition, you have a multiclassification problem to determine the sentiment of a customer through his reviews.

Sentiment analysis (or opinion mining) is a natural language processing (NLP) technique used to determine whether data is positive, negative or neutral. Sentiment analysis is often performed on textual data to help businesses monitor brand and product sentiment in customer feedback, and understand customer needs.